RC-SYS · Behavioral-health retention · rev 2026.07
Keep more patients connected to care.
RetainCare finds where patients drop out of behavioral-health care — between referral, intake, first visit, and ongoing treatment — and puts the follow-up work in order. Alongside your EHR, not instead of it.
No patient data required · 20–30 min · a human reads every request
Built for
- Outpatient mental health
- Psychiatry
- SUD programs
- Community behavioral health
- Medicaid-focused clinics
Four stages.
One continuous record.
SEQ 01–04 · T+00:0001 · Referral
Received, not lost
Every referral gets a state. Unreached patients surface before they go quiet for good.
02 · Intake
Finished, not started
Half-completed forms and unscheduled intakes become a queue someone actually owns.
03 · First visit
Attended, not booked
No-show risk is visible before the slot burns. Reschedules happen the same day.
04 · Ongoing
Retained, not assumed
Patients with no future appointment stop being invisible. Recovery work gets measured.
4 stages
Instrumented, referral → ongoing care
0 replacements
Works alongside your existing EHR
20–30 min
Introductory working session
FAQ
Frequently asked questions
During our early clinic-partnership phase, qualifying behavioral-health organizations may be offered a complimentary introductory assessment. Any cost or additional work will be discussed before the clinic commits.
The initial conversation is designed to take approximately 20–30 minutes. Additional workflow review may be scheduled depending on the clinic’s needs.
We begin with general operational information about referrals, intake, scheduling, no-shows, follow-up, and the software your clinic currently uses.
No. The public website and introductory assessment form should not be used to submit patient information or protected health information.
No. RetainCare is being designed to work around existing clinic workflows rather than require an immediate EHR replacement.
Yes. RetainCare is currently speaking with behavioral-health clinics interested in helping shape early workflows and pilot opportunities.
See your clinic’s drop-off map.
A 20–30 minute working session. Your workflow, our instrumentation. No patient data, no obligation.
